阿卡索英语口语怎么样,阿卡索英语的课程体系介绍
有些童鞋跟阿卡索在线英语反映在工作中接到外国客户的电话,但是因为不懂得怎么地道表达和沟通,导致交流的时候不够流利的情况。
所以,今天阿卡索在线英语给大家带来关于商务电话用语的笔记,里面是一些平时工作中接电话会用到的有用的句子。希望大家可以跟着阿卡索在线英语一起充充电,学学怎么跟外国客户在电话里沟通。有需要的童鞋可以收藏哦~
一、问候和自我介绍
Good morning, this is Sunshine Mutter, may I help you?
早上好,我是Sunshine Mutter,我能为您做些什么吗?
You have reached the office of Perl, electronic technology cooperation.
这里是Perl电子技术合作办公室。
二、情况1:询问对方要找哪位
Who would you like to speak with?
请问您想和哪位通话吗?
The name of the person you are calling please?
请问您要找的人叫什么名字?
三、情况2:帮对方找人听电话,希望对方能够等一下
I will put him on the phone, just a second.
我请他听电话,请稍等。
Could you hold on a minute, I will get him for you?
您能稍等一下吗,我帮您去叫他。
四.情况3:打电话的人要找的人不在或者不方便,表示可以接受对方留言
Sorry, the line is busy.
对不起,线路正忙。
You have just missed him.
你刚好错过他了.
He can not take your call right now, would you like to leave a message?
他现在不方便接您的电话,您可以留言吗?
He is not available right now, can I take a message?
他现在不在,我可以帮你传话吗?
五、情况4:公司不存在对方要找的人
There is no Ms. Jones here.
这里没有Jones女士。
I am sorry, there is nobody here by this name.
对不起,这儿没有这个人。
六、情况5:没有听清对方的话,希望对方能够重复
Could you put that in more specific terms?
你能说得更具体些吗?
I am not sure what you mean?
我不明白你的意思。
Excuse me, but I didn’t hear that, would you mind repeating it please?
对不起,我没听到,请你再说一遍好吗?
七、电话结束语
Is there anything else I can do for you?
我还能为您做些什么吗?
Then I will make sure he gets your message.
然后我会确保他收到你的信息。
Thank you for calling.
谢谢你打电话来。
Nice talking to you.
很高兴和你谈话。
八、电话留言
Hi, this is Andy, I can’t come to the phone at this time, please leave a message and I will call you back as soon as possible.
你好,我是Andy,我现在不能接电话,请留言,我会尽快给你回电话。
Hi, this is Katy, sorry I missed you, please leave a message at the tone, I will get back to you when I get in, thanks.
你好,我是Katy,很抱歉错过了你,请在语音留言,我之后会给你回电话,谢谢。
Situational conversations 情景对话
Dialogue 1 I will call again later
A: Is this the office of Miss Wells?
B: Yes, but she is tight up at the moment.
A: No problem, I will call again later.
Dialogue 2 Is he available now
A: Good morning?
B: Good morning, this is Alex here, I am calling from Los Angeles .
A: How can I help you?
B: May I talk with Mr. Walt, is he available now?
A: Unfortunately, Mr. Walt is not available at the moment, would you like me to put you through to his assistant manager Miss. Muller?
B: Yes, please, you are very helpful.
A: My pleasure.
Dialogue 3 I will see if he is available
A: Good afternoon, marketing department, may I help you?
B: Could I speak to Mr. Philip please?
A: I will see if he is available, who shall I say is calling please?
B: Kath Wills.
A: Hold on line please, Mr. Philip is in a meeting at the moment, can I help you?
B: I want to discuss with him the new contract we signed last week.
A: shall I ask him to call you when he is free?
B: Yes, that would be easiest.
Dialogue 4 He is just stepped out
A: Good morning, marketing department.
B: Hello, May I speak to Mr. Kelvin Philip please?
A: I am sorry, he is just stepped out, may I ask who is calling?
B: This is Aaron Sari, from Atlantic Software, would you please tell me when I can get a hold of him?
A: I have no idea when Mr. Philip could be available in the office, could you call later or would you mind leaving a message?
B: I think it’s better for me to leave a message, please make sure he gets this message.
A: I see, I will be sure to pass your messages to Mr. Philip.
B: Good, when he comes back, can you have him call me at 12345678
A: Ok, could I check the number, is it 12345678?
Dialogue 5 would you like to leave a message
A: Hello, this is public relations department, Mandy Samson speaking?
B: Hello, I am looking for Ms. Kathy Wills.
A: Who is this?
B: Brook Walt, a friend of Kathy.
A: I am sorry, Ms. Wills is not in the office right now, would you like to leave a message?
B: Please tell Ms. Wills that I called and she can call me back at 4 p.m. today.
A: Ok, does she have your number?
B: Yes, please make sure that she gets the message.
A: Of course, Goodbye.
Dialogue 6 put her through
A: Asian Computer Company, Good morning.
B: Good morning, may I speak to Mr. Walt please?
A: May I ask who is calling please?
B: This is Kathy Wills from the great universal advertising agency.
A: Just a minute Miss Wills.
B: Mr. Walt, Miss Wills from great universal advertising agency wants to speak to you.
C: Put her through, please. Hello, Brook Walt speaking.
Dialogue 7 I will check it immediately
A: Good morning, Asian Computer Company, can I help you?
B: Morning, this is Miss Barry, I ordered four computer sets from your company three days ago but they haven’t arrived yet.
A: Oh, I am sorry, I will check it immediately. Can I have your full name, address and phone number?
B: Yes, Nicole Barry, 3966 Erhuan East Road, 83532353.
A: Thank you, I will check it with our delivery department and call you back, please accept our sincere apologies.
B: Oh, That’s all right, I will be waiting for your call.
阿卡索是一家在线的英语培训机构,采用网络授课,在家就可以学习,通过网络就可以享受到高清的视频直播学习,画面非常的优质。
从师资上面看,目前阿卡索已经拥有超过6000名全球外籍导师团队,分别来自美国、加拿大、英国、澳洲等英语为母语的国家,美国小学课程更是拥有全欧美外教团队。
另外,阿卡索是以性价比著称的一家英语培训机构,它的学习的费用会相对较低。
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